Docs/Setup
About: version, this Mac, shortcuts
Which version you have, a description of this Mac to copy when you write to us about a problem, and a cheat sheet of shortcuts.
Setup > About answers the first questions anyone helping you will ask: which version, which build, which Mac, which interface. Open Setup (⌘,) and click ABOUT.
- 1The version
- 2When this copy was built, and its build number
- 3THIS MAC: the Mac, its audio and the session, in a few lines
- 4COPY: all of it to the clipboard, for an email
- 5CREDITS
- 6LICENCES: the licence text of the 3D sound data
- 7KEYBOARD SHORTCUTS, by what they're for
Version and build since 0.4#
At the top, next to the logo:
- Version 0.5.0 – the version you have. A test version carries a word after it, like 0.6.0-beta.1.
- Built 5 Oct 2026, 02:10, build 228 – when this copy was built and its build number. The build number grows with every build, so it tells apart two copies of the same version. Give it with any problem you report.
- FX - the plugins on your desk's channels. IEM - the musicians' in-ear mixes.
- On the right, WHAT'S NEW opens this version in the changelog on shadowrack.eu, and MANUAL opens these docs.
What the numbers mean, and which updates are safe right before a show: Versions and updates.
This Mac#
The card lists what matters for audio:
| Line | Example |
|---|---|
| MAC | the model and its memory, Mac17,9, 24 GB |
| PROCESSOR | Apple M5 Pro (15 cores) |
| SYSTEM | the macOS version |
| INTERFACE | the interface in use, or none |
| AUDIO | rate, buffer and channels: 48.0 kHz, 64 samples, 48 in / 48 out |
| WING | yes when Shadow Rack is working with a WING, otherwise no |
| SESSION | 12 channels, 31 plugins |
The report for support#
COPY puts these lines on the clipboard, plus two more at the top and bottom: Shadow Rack: Version 0.5.0 (built ..., build 228) and the version of JUCE, the library Shadow Rack is built on. The button reads COPIED for a moment.
- Click COPY.
- Paste it into your email to hello@shadowrack.eu.
- If Shadow Rack crashed, attach the newest crash note from the Crashes folder too (where files live).
The report holds nothing personal: no name, no licence, no file paths.
Credits#
- 3D in-ear sound – the head-related responses Rack IEM places sources with come from the SADIE II database, University of York (a Neumann KU100 dummy head), under the Apache License 2.0. LICENCES shows the full licence text and what was changed for Shadow Rack.
- Built with JUCE – the version is shown.
- Trademarks – VST is Steinberg's; Behringer and WING belong to their owners. Shadow Rack is not made by them.
Keyboard shortcuts#
The card lists the shortcuts you use most, grouped as Session, Edit, Channels, Plugins, Show and View. It's the quick version; a few aren't on it:
- space on the IEM layer's MIX page (3D against plain stereo / mono),
- ⌘⌃F for full screen,
- the second meaning of ⌘⇧D.
All of them, with when each one works: Keyboard shortcuts.
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